ANA Airline Guangzhou City Office Address:
Room 1403, Tower A, Victory Plaza, No.103, TiyuXi Road, Tianhe District, Guangzhou, 510620, Guangzhou, China
ANA Corporate Communications Telephone: +81-3-6735-1111
ANA Reservation office telephone contact numbers:
4008-82-8888
Working hours
Business hours: 9:00-17:00 Monday – Friday / Closed on Sat, Sun, & Holidays
ANA Airlines Official Website: https://www.ana.co.jp/en/us/
For baggage-related inquiries, such as Items left behind, lost baggage, damaged or delayed baggage, please visit ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage
Working hours: 24 hours, open daily 1-800-235-9262
* Please contact the phone number above for assistance with ANA International Award Tickets, Partner Airline Award Tickets, ANA Mileage Club and ANA International Upgrade Awards.
* For those who cannot dial the toll-free number above, 310-782-3011 (charged) is also available.
ANA Mileage Club Working hours: open daily, 5:00AM ~ 6:00PM (Pacific Time)
* Please note that you may be charged for an access fee by the local provider when calling the toll-free number using hotel phones, mobiles and landlines.
For customers with disabilities: 1-800-262-2230 (Toll-free)
Business Hours: 24 hours, open daily
* For customers who are hearing or speech impaired, please dial 711 on your telephone to place a relay service call to 1-800-262-2230.
E-mail: ANADisabilityDesk@121.ana.co.jp
ANA Customer Relations & Services, The Americas
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
*For details regarding documents required for retroactive registration, please click Retroactive Registration.
ANA Customer Service Center
Retroactive Registration Section
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
Near-by Airports: Guangzhou Baiyun International Airport, Hong Kong International Airport, Shenzhen Bao’an International Airport
Attractions in Guangzhou: Chimelong Paradise, Shamian Church, Baiyun Mountain
Near by ANA office in China:
| Flight Ticket Booking | Ticket Cancellation |
| Flight Ticket Rescheduling | Ok to Board |
| Visa Services | Online Check-in |
| Baggage Allowance | Duty Free Allowance |
| Flight Information | Airport Lounges |
| Visa Information | In-Flight Meals |
| Airport Transfers | Missing Luggage |
| Immigration Services | Valet Parking |
| Meet and Greet | Flight Wifi |
| Airport Wifi | In-Flight Entertainment |
| Airport Facilities | Delayed Flights |
| Visa on Arrival | First Class |
| Business Class | Economy Class |
| ShebaMiles | Ok to Board |
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