Ethiopian Airlines Toronto Office

The Ethiopian Airlines Toronto Office has 2 locations; there is a City Office situated at Bloor Street (East) and an Airport Office within Pearson International Airport. All Ethiopian Airlines flights, arrivals and departures, operate from Terminal 1 at Pearson International Airport.

Mentioned below are all the important contact details for Ethiopian Airlines Toronto Office.

Ethiopian Airlines Toronto City Office Address	Ethiopian Airlines Suite 1912 – 365 Bloor Street East, M4W 3L4, Toronto, Canada
Ethiopian Airlines Toronto Airport Office Address	Ethiopian Airlines T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport Office, Toronto, Canada
Ethiopian Airlines Toronto Contact Number	+1416 962 0005 [Ext. 202/203] +1 905 405 0040 +1 416-996-3384 +1 416-996-5780 Toll Free: 1 800 445 2733 Fax: +1 416 962 0095
Working Hours	Monday to Friday: 09:00 A.M. to 05:00 P.M
Official Website	www.ethiopianairlines.com
Email Address	yyzres@ethiopianairlines.com yyzapt@ethiopianairlines.com
Ethiopian Airlines Android App	play.google.com/store/apps/details?id=com.ethiopianairlines.ethiopianairlines&hl=en#xd_co_f=ZmI2NDk4NjYtOGFhMi00NDVhLTgyNDktMGZkZTc0ODUyM2Fm~
Ethiopian Airlines iOS App	apps.apple.com/us/app/ethiopian-airlines/id1326734477
Check Flight Status of Ethiopian Airlines	www.ethiopianairlines.com/aa/book/booking/flight-status
Official Facebook	www.facebook.com/flyethiopian
Official Twitter	twitter.com/flyethiopian
Instagram Account	www.instagram.com/fly.ethiopian/

Airport Details of Ethiopian Airlines Toronto Office

Airport Name	Pearson International Airport
Address	6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Contact Number	+1 416-247-7678
Airport Code	YYZ

Services Provided by Ethiopian Airlines Toronto Office

Ethiopian Airlines offers services to ensure a seamless flight experience for all its passengers.

Ethiopian Airlines Services include the following:

Flight Ticket Booking	Ticket Cancellation
Flight Ticket Rescheduling	Ok to Board
Visa Information and Services	Online Check-in
Duty Free Allowance	Flight Information
Missing Luggage	Immigration Services
ShebaMiles	Valet Parking
Flight/Airport Wi-Fi	In-Flight Entertainment
Airport Facilities	Visa on Arrival
First Class Enquiries	Business Class Enquiries
Baggage Allowance	Delayed Flights
Special Assistance	Economy Class Enquiries

These services can be requested, and any other concern can be answered either by calling or visiting the Ethiopian Airlines Toronto Office, passengers can also go to the Ethiopian Airlines website.

Baggage Service

As per Ethiopian Airlines Baggage Policy, free baggage allowance depends on the ticket tier [Business, Economy] and route.

• Carry-on Allowance:
  • Business/Cloud9: 2 carry-ons are allowed, with a weight of less than equal to 7kg each. Linear Dimension (L+B+H) of each must not exceed 118 centimeters.
  • Economy: 1 carry-on is allowed, of a weight less than equal to 7kg. Linear Dimension (L+B+H) must be less than equal to 118 centimeters.
  • The following items are permitted as cost free carry-on items:
    • Handbag (laptop bag), purse etc. 
    • Small camera and/or binoculars 
    • Reading material 
    • Baby’s food for flight 
    • Baby’s basket 
    • A fully collapsible cabin wheelchair and/or a pair of crutches and/or braces and/or another prosthetic if the passenger relies on it. 
    • Laptop without accessories and attachments
• Checked-in Baggage Allowance:
  • Business/Cloud9: 2 items of luggage are allowed, with a weight of less than equal to 32kg each. Linear Dimension (L+B+H) of each must not exceed 158 centimeters.
  • Economy: 2 items of luggage are allowed, with a weight of less than equal to 23kg each. Linear Dimension (L+B+H) of each must not exceed 158 centimeters.

An additional fee is applicable to all extra baggage and to baggage that exceeds the limits of the set standard by Ethiopian Airlines. Passengers can also buy extra baggage allowance at the Ethiopian Airlines office or from the Ethiopian Airlines website, at the time of booking their ticket(s).

Passengers that require any additional information or need a thorough breakdown of the Ethiopian Airlines Baggage Policy can check the Ethiopian Airlines website or visit the Ethiopian Airlines Toronto Office or call the Ethiopian Airlines Toronto Office Contact Number.

Pet Travel Service

Ethiopian Airlines allows cats and dogs to travel along with the passengers, subject to availability and their terms & conditions, an additional fee is applicable.
For the complete Ethiopian Airlines Pet Policy, please go to Ethiopian Airlines website or contact the Ethiopian Airlines Toronto Office.

Cancellation Service

If an Ethiopian Airlines passenger wishes to cancel a flight booking, they must do so at least 24 hours before the intended flight.

If you require any clarification or have other concerns about Ethiopian Airlines Cancellation Policy, please refer to Ethiopian Airlines website. Alternatively, you can visit or call the Ethiopian Airlines Toronto Office.

Check-In

The check-in process is simple and easy. Passengers can check-in for their Ethiopian Airlines flight through either of the following methods:

• Web / Mobile Check-in: Passengers can check-in themselves by visiting the Ethiopian Airlines website or can even download and install the Ethiopian Airlines mobile app. They can do their check-in at any point between 72 hours and up to 2 hours before the flight departure.
• Counter Check-in: Passengers must arrive at least 3 hours prior to the intended flight and head to the Ethiopian Airlines counter and check-in. The counters stop check-in 1 hour before departure of each flight.
• Kiosk Check-in: Passengers would need to locate a self-service kiosk at the airport of departure and check in through the option available in the kiosk.

Special Assistance

Presently, Ethiopian Airlines provides Special Assistance only on flights to and from U.S.A.

Passengers who have special needs due to a medical condition can request to make use of Ethiopian Airlines Special Assistance. The Special Assistance includes, but is not limited to: Wheelchair assistance, stretcher service.If you require a comprehensive detail of the complete Special Assistance offered by Ethiopian Airlines, please call the Ethiopian Airlines Toronto Office Contact Number, or visit the Ethiopian Airlines Toronto Office. You can also visit the Ethiopian Airlines website.

Ethiopian Airlines Toronto Office Map Location

Ethiopian Airlines Airbus 350 Toronto

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Frequently Asked Questions (FAQs) of Ethiopian Airlines Toronto Office