AirAsia Hangzhou Sales Office in China

AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia – Hangzhou Xiaoshan International Airport, Hangzhou, China Address:

 Room 404 A, Departure Level, Hangzhou Xiaoshan International Airport, Xiaoshan District.

AirAsia – Jianguo North Road, Hangzhou, China

• Address: Hangzhou, Jianguo North Road No.567 Jianguo North Road (near Moyaying bus stop), Hangzhou, China.
• Phone:  (+0571) 85351515, (+0571)85351155
• Working hours: 0900 – 1730 (GMT+8) (Mon–Fri), 1000 – 1630 (GMT+8) (Sat & Sun)

AirAsia – MingYuan Hotel, Nanning, China

• Address: Nanning, MingYuan Hotel Level1, 3 of Ziyun Xuan building in MingYuan Hotel, 38 Xinmin Road, Nanning, Guangxi Province.
• Working hours: 0900 – 2100 (Mon–Fri), 1000 – 1800 (Sat, Sun & PH)
• Phone: (+0771) 5602199, (+0771)5601766

AirAsia – Changde Road, Shanghai, China Address:

• Address: Shanghai, Changde Road NO.739, Changde Road, Jing’an District, Shanghai, China.
• Working hours: 0900 – 2000 (GMT+8) (Mon–Fri), 1000 – 1800 (GMT+8) (Sat & Sun)
• Phone: (+8621) 62417501, (+8621) 62412823

AirAsia – Building C Zuanshixingzuo, Shenyang, China Address:

•  Address: Shenyang, Building C Zuanshixingzuo 11 Door,Building C Zuanshixingzuo 222#, Nanjingbei ST, Heping, Shenyang, Liaoning.
• Working hours: 0900 – 1800 (GMT +8) (Mon–Fri), 1000 – 1700 (GMT +8) (Sat & Sun)
• Phone: (+86) 2483831960

AirAsia – Fengge Mingyuan Podium, Shenzhen, China Address:

• Address: Shenzhen, Fengge Mingyuan Podium Building 114, Fengge Mingyuan Podium Building
  No .1038–4, Honggui Road Luohu District, Shenzhen
• Working hours:  0900 – 2100 (Mon–Fri) 1000 – 1800 (Sat, Sun & PH)
• Phone: (+86755) 82138588, (+86755) 82136120

Air Asia Call Center numbers

Authorised travel agent

Phone: (603) 8660 4680
Fax: (603) 8775 1796
E-mail: clientsupport@airasia.com

Operational Hours: Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

Air Asia Baggage Services Information

Air Asia Baggage Services Contact Number:- 080-67662222

For baggage inquiries: https://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html

AirAsia Baggage Allowance

AirAsia Baggage

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form: https://eform.airasia.com/

Types of Aircraft available with AirAsia

Queries handled by AirAsia Customer care: