Planning a trip can feel like a lot, especially if you are unsure where to start. If you are feeling confused about ticket bookings, flight updates, check-in, or documentation & rules, the China Southern Airlines Tokyo Office is the perfect place to get clear answers.
Whether you are flying soon or planning a trip later, visiting the city office gives you the support you need. The team there is trained to help with everything from choosing a flight to dealing with cancellations and updates. They will also walk you through baggage rules, flight schedules, and even airport processes.
So, if travel stress is creeping in, check the details and stop by the office for guidance. It is the fastest way to make sure your travel plans are sorted and hassle-free.
No matter how you prefer to communicate, by phone, in person, or online, getting in touch with the China Southern Airlines Office in Tokyo is quick and simple. Below are the essential contact details you will need to get started:
| China Southern Airlines Tokyo Office Address | Japan, 〒105-0004 Tokyo, Minato City, Shinbashi, 1 Chome−1−1 日比谷ビルディング 10階 |
| China Southern Airlines Tokyo Office Contact Number | 0081-3-5157-8011 |
| Working Hours | Monday – Friday, 9:30 am–4:30 pm |
| Email Address | ktmoffice@cs-air.com |
| Official Website | https://www.csair.com/ |
| Online Check In | https://www.csair.com/gb/en/online_checkin/ |
| Flight Status | https://www.csair.com/en/online/flight_dynamic/ |
| Baggages | https://www.csair.com/newh5/en/tourguide/booking/orders/order/kpxlgd/ |
Need help at the airport right before your flight? Whether you have arrived early or are rushing to catch your plane, the China Southern Airlines airport office is ready to assist you. From last-minute ticket purchases to check-in and baggage queries, this is your go-to spot if you are already on the move.
| Airport Name | Haneda Airport |
| Address | Hanedakuko, Ota City, Tokyo 144-0041, Japan |
| Contact Number | +81 3-5757-8111 |
| Airport Code | HND |
Before you board, it is always good to know about the airline’s fleet. China Southern Airlines takes pride in maintaining a modern fleet of advanced aircraft to ensure you have a safe, smooth, and comfortable ride. Check out the fleet below:
| Aircraft | In service |
| Airbus A319neo | 9 |
| Airbus A320-200 | 93 |
| Airbus A320neo | 73 |
| Airbus A321-200 | 84 |
| Airbus A321neo | 93 |
| Airbus A330-300 | 25 |
| Airbus A350-900 | 20 |
| Boeing 737-700 | 8 |
| Boeing 737-800 | 153 |
| Boeing 737 MAX 8 | 42 |
| Boeing 777-300ER | 15 |
| Boeing 787-8 | 10 |
| Boeing 787-9 | 21 |
| Comac C909 | 35 |
| Comac C919-100STD | 8 |
| China Southern Cargo fleet | |
| Boeing 777F | 19 |
| Total | 708 |
Visiting the China Southern Airlines Tokyo Office isn’t just for booking tickets; it is a one-stop center for everything you need to feel confident before takeoff. Here are the key services available when you connect with their experienced travel staff:
| Flight Ticket Booking | Immigration Services | Airport Transportation |
| Flight Ticket Cancellation | In-Flight Wifi | Seats Enquiries and Selection |
| Flight Ticket Rescheduling | Airport Wifi | CZ App |
| Web / Online Check-in | In-Flight Entertainment | Visa on Arrival |
| Airport Counter Check-in | Airport Facilities | Transit Information |
| Self Service Kiosk Check-in | Delayed Flights | In-Flight Duty Free |
| Unaccompanied Minor | Promotional Fares | Receipts and Refunds |
| Baggage Allowance | Animals and Pets | Travel Insurance |
| Duty Free Allowance | Concierge Services | Book Meals |
| Flight Information | Visa Information | Sky Pearl Club |
| Airport Lounges | Airport Transfers | CZ Trip Management |
| In-Flight Meals | Sports Equipment | Missing Luggage |
Not sure which flight to pick or how to find the best fare? The China Southern Airlines Tokyo Office in Japan staff can walk you through the entire booking process, step by step. From selecting travel dates to explaining fare classes and hidden fees, they make sure you book with clarity. Don’t forget to ask about the ongoing discounts and deals!
If you need to cancel or modify your ticket, the city office is the place to go. The team will explain your options clearly, whether you’re eligible for a refund or can rebook without paying a hefty fee. They will also guide you on flight credits or open-dated tickets if you are unsure about future plans.
No more last-minute airport hassle! Skip the stress on your travel day by understanding your check-in options in advance. The China Southern Airlines Tokyo Office staff can help you check in early or explain how to do it online. They will make sure your boarding pass is ready, your seat is selected, and any extras, like meals or baggage, are confirmed.
One of the most confusing parts of flying is figuring out luggage rules. At the city office, you can get clear, up-to-date baggage info for your route. Whether you are carrying extra bags, sports gear, or fragile items, the staff will tell you what’s allowed and what it will cost. Avoid surprises at the airport and pack smart by getting your baggage questions answered in person.
Planning to fly with a pet? There are specific rules you need to follow, and the China Southern Airlines Tokyo office can break it all down for you. They will tell you which breeds are allowed, the carrier requirements, necessary health certificates, and where your pet will travel—cabin or cargo. They will even help you fill out forms in advance so everything’s sorted.
Traveling with an elderly parent, someone with a disability, or a child flying alone? The China Southern Airlines office staff is trained to arrange all kinds of special assistance. From wheelchair support and priority boarding to airport escorts and unaccompanied minor services, they will handle the details with care. Just let them know what you or your loved one needs, and they will make sure the journey is as comfortable as possible.
If the local office wasn’t able to resolve your issue or you need help with a more complex matter, contacting the main corporate office is your next step. They are equipped to handle escalations, formal complaints, and more detailed inquiries.
The China Southern Airlines Office in Tokyo, Japan is more than just a ticketing counter; it is a helpful guide for your entire travel experience. From booking to boarding, the representatives are ready to ensure that every step feels manageable and stress-free. If you are stuck, unsure, or just want confirmation that you are doing it right, don’t hesitate to reach out.
Whether by phone, email, or a walk-in visit, the team will help make your trip as smooth as possible. So, take that first step, reach out to the China Southern Airlines Office and let them help you take flight.
Absolutely. Whether you are planning in advance or booking last-minute, you can stop by or call the China Southern Airlines Tokyo Office for booking help. The staff will guide you through flight options, fares, and available routes to suit your schedule and budget.
Yes, the city office staff can walk you through the airline’s cancellation rules. They’ll tell you if your ticket qualifies for a refund, what fees may apply, and how to rebook or claim a travel credit if needed.
You can speak with a representative by visiting or calling them at:
China Southern Airlines Tokyo Office Address: Japan, 〒105-0004 Tokyo, Minato City, Shinbashi, 1 Chome−1−1 日比谷ビルディング 10階
China Southern Airlines Tokyo Office Contact Number: 0081-3-5157-8011
The China Southern Airlines Office is open from 9 to 5 . Be sure to call or visit during these hours for in-person assistance.