Are you getting ready for your next trip? That’s exciting! But before you pack your bags, take a smart move and learn about the place where you can get help when needed. Whether it is your first time flying or you are just unsure about a few things, the Qatar Airways Colombo Office is the perfect place to get answers.
From helping you with tickets, check-in, cancellation, pet travel, in-flight meals, and baggage to explaining airline rules, the cooperative team at the office is there to guide you. It is like having a helping hand for everything about your flight.
So, scroll more to get all the essentials before you take off.
The Qatar Airways Colombo Office is set up to offer personal help to travelers. You can visit in person, give them a call, or email them if something’s not clear. They will make sure you are ready before your flight takes off.
| Qatar Airways Colombo Office Address | World Trade Center, Level 1, East Tower, Colombo 1, Colombo, Sri Lanka |
| Qatar Airways Colombo Contact Number | +94117750000 |
| Working Hours | 24 Hours |
| Email Address | infodesk@qatarairways.com |
| Official Website | www.qatarairways.com |
| Online Check In | https://www.qatarairways.com/en-us/online-services.html |
| Check Flight Status of Qatar Airways | https://fs.qatarairways.com/flightstatus/search |
| Customer Feedback Form | qatarairways.com/docs/privilege-club/feedback.pdf |
| YouTube Channel | https://www.youtube.com/@qatarairways/ |
| Facebook Page | www.facebook.com/qatarairways |
| Twitter Account | https://x.com/qatarairways |
| Instagram Account | www.instagram.com/qatarairways |
Are you catching a flight soon? That’s great! But sometimes unexpected issues come up at the airport, like baggage delays or gate changes. So, you can find the Qatar Airways Office at the Colombo Bandaranaike International Airport to support you with check-ins, lost items, or last-minute questions.
| Airport Name | Colombo Bandaranaike International Airport |
| Address | Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka |
| Contact Number | +94112264444 |
| Airport Code | CMB |
Qatar Airways has a wide fleet that includes different types of planes. They are built with safety, comfort, and the latest technology to give you a smooth flying experience. Here’s a look at the aircraft models currently operated by the airline:
| Aircraft | In service |
| Airbus A320-200 | 27 |
| Airbus A321neo | 6 |
| Airbus A321LR | — |
| Airbus A330-200 | 5 |
| Airbus A330-300 | 10 |
| Airbus A350-900 | 34 |
| Airbus A350-1000 | 28 |
| Airbus A380-800 | 8 |
| Boeing 777-200LR | 7 |
| Boeing 777-300ER | 57 |
| Boeing 777-9 | — |
| Boeing 787-8 | 32 |
| Boeing 787-9 | 26 |
| Boeing 787-10 | — |
| Qatar Airways Cargo fleet | |
| Boeing 777-200LR/MF | — |
| Boeing 777F | 29 |
| Boeing 777-8F | — |
| Total | 269 |
The Qatar Airways Colombo Office isn’t just about booking flights. It is a one-stop spot for all your travel needs. Let’s walk through some of the most helpful services they offer.
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Qatar Airways Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
| In-Flight Meals |
Want to book a flight for your next trip? Just stop by the Qatar Airways Colombo Office or dial their contact number. The staff can help you find the best flights, choose your seat, and even guide you on which cabin suits you best—Economy, Business, or First Class. You can also book online if that’s easier for you.
If you need to cancel your ticket, the Colombo office team will help you understand the refund or fee rules. It all depends on when you cancel and the kind of ticket you bought. Always ask them first so you know what to expect.
Not sure how to check in for your flight? No worries. The office team can explain all the check-in options—whether it is on the airline’s app, website, or directly at the airport. They will help you avoid long lines or last-minute stress.
If you are thinking about flying in more comfort, you can ask the team at the Qatar Airways Office in Colombo about upgrading your seat. Sometimes, you can grab an upgrade at a good price—just remember, they go quickly! So, be early if you are hoping to move up a cabin class.
How much luggage can you bring? It depends on your ticket and travel class. Instead of guessing, just check with the Colombo office. They will give you the right info, so you won’t be caught by surprise at the airport.
Flying with a medical condition or physical challenge? Qatar Airways provides special help to passengers with mobility issues or other conditions. To make sure everything goes smoothly, it is best to contact the office a day or two before your flight to register for assistance.
Not all airlines allow pets, and when they do, rules can vary. If you plan to bring a pet with you, talk to the Qatar Airways Colombo Office staff to find out if it’s allowed, what documents you need, and how to prepare your pet for travel.
Is your child flying alone? Qatar Airways offers special care for unaccompanied minors. The Colombo Office will help you understand how to book this service and what forms or rules you need to follow. It is the best way to make sure your child has a safe and happy trip.
From movies and music to games and more, there’s a lot to enjoy on your flight. The airline also offers tasty meals, drinks, and even onboard Wi-Fi on select flights. If you want to know what’s available on your journey, just ask the Colombo team or check the airline’s website.
Now that you know how to reach the Qatar Airways Office in Colombo, Sri Lanka you are already a step ahead in making your trip easy and stress-free. If you still have questions, whether about bookings, baggage, or anything else, don’t hesitate to contact the office during its working hours.
Need to talk to someone from the main office? The Qatar Airways Headquarters is where bigger decisions are handled. You are free to reach out if you have got feedback to share about your flight experience.
The Qatar Airways Colombo Office is located right at World Trade Center, Level 1, East Tower, Colombo 1, Colombo, Sri Lanka.
Yes! The staff can help with flight bookings and explain to you about all the charges beforehand.
Absolutely. If you are confused about check-in steps, just reach out to the staff of the Qatar Airways Office in Colombo.
You can dial +94117750000 to get in touch with the executives over a call.
Opening days and hours are listed above. Check before visiting or calling to make sure someone is available to help.