Ukraine International Airlines (UIA), PJSC is the flag carrier and the largest airline of Ukraine The airline was established on 1992, with its head office in Kiev with its main hub at Boryspil International Airport outside of Kiev. It operates domestic and international passenger flights and cargo services to Europe, the Middle East, the United States and Asia.
Ukraine International Airlines Checked Baggage
Ukraine International Airlines Excess Baggage
Ukraine International Airlines Hand | Cabin Baggage
Ukraine International Airlines Lost baggage tracing at boryspil international airport
Phone: +38(050)398-00-10, +38(050)398-00-11, +38 0482 39 37 10
Business hours: 00:00 – 17:00 (LT), 21:00 – 23:59 (LT)Lost and found email: lost.found@aeh.aero
Get information about baggage tracing online or at our Contact Center.
You can claim for your baggage if your luggage is not found within three days. You should make a list of your lost stuff (amount, description, manufacturers, date of purchase, prices) and send it to Baggage service office. Please specify your PIR number in the subject line of your message.
Online claim form for lost baggage: https://www.flyuia.com/ua/en/information/baggage/lost/lost-bag-service
You can send your claim regarding your missing or damaged baggage through online or via email
Email: Customerrelations@flyuia.com.
Claims for lost baggage will be accepted if the luggage was not found within 21 days.
Online form for delayed baggage: https://www.flyuia.com/ua/en/information/baggage/lost/lost-bag-service
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